View Payment Readiness history

A history of actions taken and changes made to a payment is logged and tracked in the Activity tab of its record in Payment Authorization. Here, you'll find timestamped entries depicting a full historical log of anything that's been done to this payment, and by whom.

  1. From the Payment Readiness grid, click on the payment entry for which you'd like to view activity. The Overview tab opens.
  2. Select the Activity tab.
  3. Click History. You can sort the history entries by date range or use the search bar.

The history includes all actions taken(including the reason), changes, and updates made to the given record.